Data Trust & Privacy Policy

Your Privacy Is Our Sacred Contract

Soul Bridge is built on absolute transparency. Learn how we protect your personal identity, encrypt your messages, and give you complete control over your data.

Last Updated: August 1, 2026

End-to-End Encrypted

All personal messages, video feeds, and private photos use AES-256 encryption. Only you and your match hold the keys.

Zero Data Monetization

We never sell, trade, or rent your personal information or dating preferences to advertisers or third-party brokers.

Right to Instant Erasure

Delete your account anytime with a single click. All vectors, message logs, and images are purged within 24 hours.

Granular Privacy Controls

Toggle incognito browsing, restrict photo view permissions, and disable location tracking whenever you desire.

1. Information We Collect

collection

What data is collected when you create an account, upload photos, or use Soul Bridge.

Account Data: When you register, we collect basic identifiers such as your name, email address, date of birth, gender identity, and romantic preferences.

Profile & Bio Attributes: Information you voluntarily share on your profile, including hobbies, values, relationship goals, lifestyle preferences, and bio text.

Biometric Selfie Verification: If you choose to get a Verified Badge, our facial recognition AI extracts non-persistent vector embeddings to confirm you match your uploaded photos. Raw facial geometry vectors are never saved permanently.

Device & Technical Data: IP address, app version, browser type, and operating system to protect against fraudulent logins and malicious activity.

2. How Groq AI Processes Your Compatibility Vector

How our artificial intelligence engine calculates compatibility while preserving privacy.

Privacy-Preserving Vectorization: Soul Bridge converts your personality questionnaire responses and relationship preferences into anonymized high-dimensional mathematical vectors.

No Model Training on Private Messages: We explicitly guarantee that your personal chat conversations, video calls, or private gallery photos are NEVER used to train external public LLMs.

Dynamic Compatibility Scoring: Vector math computes compatibility percentages (e.g., 94% SoulMatch) in memory without exposing raw personal notes to other members.

3. Information Sharing & Third Parties

sharing

Strict guidelines governing sub-processors and cloud service infrastructure.

No Commercial Selling: We do not sell your personal data, contact information, or usage habits to third-party ad networks.

Essential Infrastructure Providers: We work with trusted cloud hosts (e.g., AWS, GCP) and database providers who strictly operate under GDPR and SOC-2 security agreements.

Legal & Protection Compliance: We may disclose information only if strictly compelled by a valid law enforcement subpoena, court order, or to prevent immediate physical harm or severe fraud.

4. Your Rights Under GDPR, CCPA & Global Laws

rights

Complete authority over your personal information.

Right to Access & Export: You can request a complete JSON machine-readable archive of all data associated with your account from your Profile Settings.

Right to Erasure (Forget Me): When you click 'Delete Account', all profile data, chat history, match records, and media files are permanently purged within 24 hours.

Stealth & Incognito Control: You can hide your profile from public discovery at any time while retaining active conversations with existing matches.

5. Security Standards & Encryption Protocol

security

How we shield your communication and credentials from unauthorized access.

TLS 1.3 Transmission Security: All traffic between your browser or mobile app and Soul Bridge servers is encrypted using modern TLS 1.3 protocol.

AES-256 Storage Encryption: Passwords, sensitive tokens, and media attachments are encrypted at rest using AES-256 algorithms.

Continuous Vulnerability Auditing: Automated security scanners and third-party penetration testing ensure zero unauthorized intrusions.

6. Cookies & Local Browser Storage

security

How session cookies keep you securely authenticated.

Essential Session Cookies: We use HTTP-only secure cookies exclusively for maintaining your logged-in state and security session verification.

No Cross-Site Ad Tracking: Soul Bridge does not embed tracking pixels or third-party remarketing cookies.

Questions Regarding Your Personal Privacy?

Our dedicated Data Protection Officer (DPO) and Legal Security Squad are available 24/7 to address any data requests, GDPR inquiries, or privacy concerns.

dpo@soulbridge.app